Privacy Policy

We guarantee your data privacy

Last updated: 20.08.2024

23 Connections OOD, operating under the brand name AxistAI ("Company", "we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, axistai.com (the "Site"), and use our services (collectively, the "Service"). By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use the Service.


1. Information We Collect

We may collect personal information that you provide to us directly, such as your name, email address, and other contact details. Additionally, we may collect certain information automatically when you visit our Site, including but not limited to your IP address, browser type, operating system, and browsing behavior.
Types of Information Collected:
  • Personal Information: This includes information like your name, email address, and any other information you voluntarily provide when you contact us or sign up for our services.
  • Usage Data: We automatically collect information about your interaction with our Service, such as pages visited, time spent on pages, and other analytical data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.

2. How We Use Your Information

We use the information we collect in the following ways:
  • To Provide and Maintain our Service: We use your information to operate and maintain the Site, respond to your inquiries, and provide customer support.
  • To Improve Our Services: We analyze usage data to understand how our Service is used, which helps us to enhance and improve the Site's functionality.
  • To Communicate with You: We may use your contact information to send you updates, newsletters, or other information about our Service. You can opt out of these communications at any time.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal requests.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These service providers are bound by confidentiality agreements and are only permitted to use your information in connection with the services they perform for us.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.


5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:
  • Access and Update: You have the right to access the personal information we hold about you and request updates or corrections to it.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions as required by law.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You may request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: If you have provided consent to the processing of your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at info@axistai.com.


6. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.


7. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your jurisdiction where the data protection laws may differ. By using our Service, you consent to the transfer of your information to these servers.


8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
23 Connections OOD
Boulevard Vitosha 25
1000 Sofia, Bulgaria
Email: info@axistai.com